Shipping & Returns

Shipping to United States

Lower 48

  • Free Standard Shipping (4-7 business days) on all orders
  • Express Shipping (1-3 business days) for $9.95 USD

Alaska & Hawaii

  • Standard Shipping (5-15 business days) for $9.95 USD

 

Shipping to Canada

Provinces

  • Free Standard Shipping (4-7 business days) on all orders
  • Express Shipping (1-3 business days) for $5.95 CAD

Territories

  • Standard Shipping (5-9 business days) for $9.95 CAD

 

International Orders

Shipping rates and shipping times largely depend on the country you're ordering from and the order size. Rates and options will be presented at checkout.

We ship to: Australia, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, and all US Territories (Puerto Rico, for example).

 

 

Returns & Exchanges

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at cheers@heythatsmyglass.com.

If your return request is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For exchanges, the fastest way to ensure you get what you want is to return the item you have, then make a separate purchase for the new item.

 

Damages & Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.